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Balanced management in the delivery of community services through information and neighbourhood centres

Third Sector Review
Volume 21 Issue 1 (Jun 2015)

Abstract: Information and neighbourhood centres are part of the continual reframing of the third sector in Australia, which has gone beyond mere business reform. For example, the constant redefinition of human services work includes value-added packaging and incentives offered to increase client access and participation. With multiple choices about how to encounter and deal with change, the idea of balanced management is raised here as a response to the seeming 'rhizomatics of the situation'. Rhizomatic activities undergo processes of review and renewal; of territorialisation, de-territorialisation and then re-territorialisation, in countering the often complex effects of the financialisation and hybridisation that characterise community services delivery. These ideas are explored in this paper through the story of one such regional centre.

To cite this article: Mlcek, Susan and Ismay, Dennis. Balanced management in the delivery of community services through information and neighbourhood centres [online]. Third Sector Review, Vol. 21, No. 1, Jun 2015: 31-50. Availability: <http://search.informit.com.au/documentSummary;dn=343260726934291;res=IELAPA> ISSN: 1323-9163. [cited 26 Jun 17].

Personal Author: Mlcek, Susan; Ismay, Dennis; Source: Third Sector Review, Vol. 21, No. 1, Jun 2015: 31-50 DOI: Document Type: Journal Article ISSN: 1323-9163 Subject: Community-based social services; Community centers; Peer Reviewed: Yes

Database: APAFT